Workplace accommodations
for bill and account collectors
If a disability affects how you do this job, accommodations can help. Below are the functional areas this role tends to draw on — each links to specific, cited accommodations.
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer…
Seeing, hearing & speech
Vision Impairment
e.g. Optical Character Recognition (OCR) Systems - Scan, Qualified Reader, Screen Reading Software and Training — see all ›
Vision Loss
e.g. Cubicle Doors, Shields, and Shades, Full Spectrum or Natural Lighting Products, Alternative Lighting — see all ›
Thinking, memory & communication
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Look up your specific condition or limitation and see every cited accommodation.
Generate a request
Turn what you find into a ready-to-edit accommodation request for your employer.
Sources. Occupation and ability data: O*NET 30.3 (U.S. DOL/ETA), used under
CC BY 4.0. Accommodations:
Job Accommodation Network (public domain). O*NET® is a trademark of USDOL/ETA.
Informational only — not legal, medical, or HR advice. Accommodations are individual
and fact-specific; what helps depends on your situation, not your job title. Privacy.